NEWS
FEATURED
MEDIA
GIFT CENTER
SUPPORT
RECHARGE

Compensation Gifts and Solutions to Common Issues

2020-11-17 20:33:30

We are sorry that some players cannot log in to the game during our new server event today. After our urgent repair, most of these problems have been resolved by us. Also, we will issue some compensation rewards to players for these problems. Rewards include:

Resurrection Stone  of Life * 10
250,000 Soul EXP  Potion * 1
Soul Potion:20% * 10

*The rewards will be distributed to everyone at 11 am (HKT) on the 18th.

---------------------------------------------------------------------------------------------

 

Here are some tips for you if you've met some issues while entering the game:

 

1. If you’re stuck during the decompression process, just exit the desktop app and restart it.

 

2.  What should I do if it shows Cannot find 'X3DAudio1_7.dll' when I try to enter the game?

 
    You can try the following steps to solve your problem.
    Firstly, you can find an exe program called DXSETUP.exe under your MU Legend file folder.
 
 
     Secondly, run this exe program, and it should work well then.
 
 

3. What should I do if it shows "Failed to connect to GameGuard update server"?

 
      First, you can find an exe program called "vcredist_x64_2015.exe" under "RequiredComponents" folder.
 
 
    Secondly, run this program.
 
4.What should I do if my game is always loading and I cannot enter the game?
 
    If you encounter this problem, you need to update your GTarcade into the newest version. You just need to restart your GTarcade, then it will be updated automatically. 
 
5. What should I do if my Antivirus software blocking MU Legend？
 
     Don't worry about this problem. Our game comes from the original manufacturer of MU and will not have any viruses. If such a prompt appears, please set MU Legend as a whitelist in the antivirus software. You can enter the game.